Frequently Asked Questions

Please wear something light like t-shirt and shorts . You could be without clothes, though the therapist is required to cover/drape you and only expose the area which therapist is  working on. 

 Yes. If the client agrees about it, the therapist has no objection. If the client is minor, the therapist may ask a guardian to stay.

E-transfer, cheque and cash are acceptable options.

Many extended health care plans cover the massages by RMT fully or partially.  Please check with your policy.  In some case, your extended health care plan may require a doctor’s referral before you will be covered. You need to check with your policy to see if you need one to be reimbursed for the treatments.

It is depending on your issue. In some cases, just one treatment is fine. In general, 4-5 sessions over 2 months is recommended for the best result.

Most patients with acupuncture treatment feel only minimal discomfort as the needles are very thin. It could be hair-thickness. Some people  feel no pain at all. Once the needles are in place, there should be no significant discomfort. In case if you don’t like it, always you can ask to stop and change to acupressure or massage treatment.

Please try to cancel 24 hours prior to the appointment in case your schedule is altered. If notice is given in less than 24 hours, a cancellation fee is applied. However, please feel free to cancel anytime if you feel unwell. If the cancellation is repeated, the future booking could be rejected .